Welcome to our new employees in Umeå!
Transcom now has a site in Umeå, in northern Sweden! Transcom took over ownership and management of this contact center from our client, following the signing of a renewed agreement. There are attractive opportunities to develop new business at this site as well. Some of our key account managers and business managers from Karlskoga were on site to help with the rebranding over the weekend.
And, as our newest customer experience specialists arrived at work the next Monday, we were very happy to be able to welcome them to their new employer, Transcom. Everyone is really looking forward to working together with our new people at the Umeå site. Colleagues from other centers will be on hand to ensure that the transition from an in-house organization to working for an outsourcing specialist will be as smooth as possible.