Marek Szul Nov 13th, 2013

Transcom celebrates the first ten years of success in Poland


This October, Transcom celebrated the 10th  anniversary since establishing operations in Poland. The gala was held in the Hotel Zamek Ryn, a beautiful castle built in the XIV century, located about 250 km from Gdańsk. The event gathered the company’s management, staff, clients, business partners and local authorities, who all had a chance to learn about major steps in the history of Transcom in Poland.

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The castle that hosted the Transcom event[/caption] During the last decade, the company has provided top-class customer care management to clients in the telecommunication, financial services, automotive and retail industries. Today, Transcom Poland is the leader in the field of fostering high-quality relations between companies and their customers, contributing to our clients reaching favorable positions in customer service rankings. During the official gala, representatives from Transcom presented plans for the future. As a result of developing the company’s Polish centers into a new "multilingual hub", Transcom Poland will become a true global CRM center, offering our international clients top-class customer care services for users spread throughout Europe, in many different languages.

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The presentation of Transcom's success story

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The 10th anniversary greetings[/caption] Our guests were also able to hear about the company’s positive influence on local communities. Anna Wasilewska, the senior level representative of the regional administration, who was present at the meeting, commented “I am very pleased that companies such as Transcom are creating jobs in our region. Young people here will have an opportunity to start successful careers. Congratulations on 10 years of excellent work in Poland”. 

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The 10th anniversary awards

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The official dinner[/caption] Transcom Poland began its operations in 2003 in Olsztyn, in northern Poland. A second center was opened in 2007 in Gdańsk. Both centers currently employ over 1,000 customer experience professionals.