Alejandro Menjura Molina Jul 21st, 2014

"I Transcom Forum Multichannel" at a glance


As a follow-up to the earlier post about the I Transcom Forum Multichannel: Integration strategies for your client, I am happy to share a video from the event.

Conceived as an open meeting point to share and discuss the latest trends in multichannel customer care, the event took place in Lima, Peru, during the month of June. It was a success in terms of participation and exchange of experiences and ideas.